Comments for Knowledge Advocate

Comment on Blind reliance on individual memory can really mess with a company’s outcomes by Kevin

Kevin — Sun, 22 Aug 2010 17:26:11 +0000

The first researcher referenced is Michael Gazzaniga, here is the jumpsite to a webpage dedicated to him:

http://en.wikipedia.org/wiki/Michael_Gazzaniga,

Another great researcher to consider on the subject of memory bias is Daniel Schacter, his book The Seven Sins of Memory is a classic.

Thank you for your interest.

Comment on Blind reliance on individual memory can really mess with a company’s outcomes by Julia Starke

Julia Starke — Sat, 21 Aug 2010 17:47:40 +0000

Could you please give me your source of information? I am fascinated by memory and how our memories fill in gaps and justify situations and invent situations that didn’t even happen. I am especially interested in these claims and would love to read more from the researcher or study:

We make memory mistakes all the time. Modernly, it’s gotten really bad because our memories simply cannot keep up with all that we now see, hear, and experience. One researcher notes that it is incredible we remember anything accurately at all! Here is the kicker, we personally are hard wired to believe our own memories are accurate, true and sound. Yikes!

and..

If a person relies on his or her own memory (which by nature fills in gaps poorly and makes stuff up), that reliance may cause them to ignore other resources available to them, like the recall and memories of others or the software and data systems that companies buy to help retain information and reuse it.

Comment on What verbs describe what you get paid to do? by Holly Hayes

Holly Hayes — Tue, 22 Jun 2010 17:56:36 +0000

Kevin
Great post! I am curious about how the questions link to teambuilding. As always, your posts are thought provoking. I look forward to more on this topic.
Holly Hayes

Comment on “Why” is a lazy question that causes talk troubles by Tim

Tim — Wed, 05 May 2010 14:07:03 +0000

So why is this so important??? HA!

I like it Kev. Always delving into the deeper and more effective means of communication.

Comment on Find Common Sense Fast. Here’s How. by Lynda-Ross Vega

Lynda-Ross Vega — Fri, 26 Feb 2010 15:03:01 +0000

Two thumbs up on this post! I thoroughly enjoyed it. You’ve succinctly shared a very valuable reality of life: common sense isn’t common. The experience of making sense is common, but the “what” of making sense – the conclusion, the content – differs significantly between people. Your tip for using questions to understand context is great. Today was my first visit to your blog and I will definitely be back.

Comment on Ever notice questions go unanswered at times? by Ethan Worrel

Ethan Worrel — Thu, 14 Jan 2010 23:00:14 +0000

This is an excellent observation. What comes to mind in my case relates to client engagements.

Unanswered questions from our clients can result in our firm committing to build a website when we don’t have all the requirements. It’s a great way to get a new client, but can lead to lower profitability and possibly losing that clients future business once the first project completes.

Thanks for the insight, as usual!